St James Medical Centre Tel: 01823 285400
Orchard Medical CentreTel: 01823 285400
Out of Hours When The Surgery Is Closed Telephone 01823 285400. Please have a pen and paper ready and listen to the 'Out of Hours' answer phone message. A local PCT led service provides the 'Out of Hours' care
Appointments The doctors offer a mix of pre-booked and 'same day' appointments. We have a greater number of morning appointments than afternoons. It helps us if you can accept the first appointment you are offered
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Choose Well CHOOSE_WELL_LEAFLET_FINAL.pdf
GP and Nurse Practitioner Appointment Timetable
Please click the link Appointment Timetable and Surgery Times
Requesting An Appointment
Demand for appointments is high so please try and be as flexible as you can.
The doctors offer a mix of 'same day' and 'advanced booking' appointments We also offer some 'extended opening hours' appointments. Please see the headings below for more details'. It helps us if you can accept the first appointment you are offered but we will try our best to allocate you an appointment which is convenient to you.
Advanced - Book ahead for non-urgent and more routine problems
Same day - for more urgent problems
Telephone Assessment - when all the appointments are taken, the doctor will phone you to assess whether you need to be seen.
Messages - for cases where you don't need to be seen but simply need advice and information.
Extended Hours -If you find it difficult to get to the surgery during normal opening hours e.g. you work away from Taunton etc, please enquire about an appointment during 'extended hours'. We offer pre-booked appointments on Saturday mornings 8.30am to 11.45am inclusive and on alternate Tuesday Wednesday and Thursday evenings 6.30pm to 7.20pm inclusive.Please be prepared to give our Patient Services Assistant handling your request, brief details of you problem. They have been instructed to do this by the GP's to help assess the urgency of your request.
Nurse Practitioner Appointments
Becky Dingle is our Nurse Practitioner and can help patients with ongoing medical conditions and minor illnesses.
Practice Nurse Appointments
Please make your appointment with a Practice Nurse instead of the doctor for the following: Minor injuries, ear syringing, dietary and lifestyle advice, smoking cessation advice, advice about immunisations and cervical smears.
It is better for patients to be seen at the surgery whenever possible. If the doctor decides that you are too ill to come into the surgery, a home visit will be arranged.
Please allow the following times before telephoning us for your results:
We are a busy Practice with strong demand for appointments. If you are unable to keep an appointment, we understand. It would be very helpful if you could let us know as far in advance as possible if you are unable to attend, so we can allocate the slot to someone else who needs it. Thank you.
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