News:

Out of Hours
When The Surgery Is Closed Telephone 01823 285400.  Please have a pen and paper ready and listen to the 'Out of Hours' answer phone message. A local PCT led service provides the 'Out of Hours' care

Appointments
The doctors offer a mix of pre-booked and 'same day' appointments. We have a greater number of morning appointments than afternoons. It helps us if you can accept the first appointment you are offered

Prescriptions
Order your repeat prescriptions online now!  Click here for further information

Appointments
Home Visits
Test Results

calendar Click here to access the appointment system

Making An Appointment

  • St James Medical Centre 01823 285400
  • Church Lane Surgery 01823 285428
  • Or call into either site

We will do our best to try and accommodate your preferred time and day but please try and be as flexible as you can.

Can we save you an appointment?

bloodpressureIf you feel that your problem or issue could be dealt with by telephone, please leave a message with our receptionist and the doctor will call you back. This might save you a trip to the surgery and helps us to manage valuable appointments.  Don't forget, we will always see you if needed.  Good examples of matters that may be dealt with outside of face-to-face appointments are: discussion of results, completion of forms and medication queries. 

Appointment Mix

The doctors offer a mix of 'same day' and 'advanced booking' appointments to cater for your needs and commitments.  We also offer some 'extended opening hours' appointments.  Please see the headings below for more details'.
We do have a greater capacity in the mornings than in afternoons. It helps us if you can accept the first appointment you are offered but we will try our best to allocate you an appointment which is convenient to you.

Please make your appointment with a Practice Nurse instead of the doctor for the following: Minor injuries, ear syringing, dietary and lifestyle advice, smoking cessation advice, advice about immunisations and cervical smears.

Same Day Appointments

It is important for and for you and for us to reserve 'same day' appointments so that we have sufficient capacity to see patients with more pressing medical needs. Also, we do not know exactly what the future demand for appointments will be. If we can see you quickly that helps us to respond to any surges in demand.

Advanced Appointments (Booking Ahead)

We know that it is not convenient for everyone to be seen 'same day'.  We offer the opportunity for patients to book appointments up to two months in advance.  Each surgery caters for up to seven pre-booked appointments (approximately half of all slots). If your preferred surgery is already pre-booked we will do our best to find you an alternative advanced slot.

Extended hours

If you find it difficult to get to the surgery during normal opening hours e.g. you work away from Taunton etc, please enquire about an appointment during 'extended hours'.  We offer pre-booked appointments on Saturday mornings and on alternate Wednesday and Thursday evenings.