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Out of Hours
When The Surgery Is Closed Telephone 01823 285400.  Please have a pen and paper ready and listen to the 'Out of Hours' answer phone message. A local PCT led service provides the 'Out of Hours' care

The doctors offer a mix of pre-booked and 'same day' appointments. We have a greater number of morning appointments than afternoons. It helps us if you can accept the first appointment you are offered

Order your repeat prescriptions online now!  Click here for further information

hompage.jpgThe practice operates a formal 'in-house' complaints procedure to comply with NHS requirements. Minor complaints or grumbles can usually be readily resolved by our staff. If you wish to make a formal complaint please obtain a copy of our complaints procedure leaflet and forms from reception or click the following links

Complaints Leaflet PDF Format 

Complaints Leaflet and Form Word Format

If you wish to make a comment or compliment us on the service, please write to the Practice Manager.

We have a comments and suggestions box located in the waiting area at St James.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website