The practice operates a formal 'in-house' complaints procedure to comply with NHS requirements. Minor complaints or grumbles can usually be readily resolved by our staff. If you wish to make a formal complaint please obtain a copy of our complaints procedure leaflet and forms from reception or click the following links
Complaints Leaflet PDF Format
Complaints Leaflet and Form Word Format
If you wish to make a comment or compliment us on the service, please write to the Practice Manager.
We have a comments and suggestions box located in the waiting area at St James.