We’ve introduced a quicker and easier way to request a GP appointment – Patient Triage.

Patient triage is the process where a GP reviews all appointment requests before they are booked. They assess how urgent your request is and decide whether another healthcare professional or service might be more suitable.

We encourage all patients, where possible, to submit your request online. It saves you time and means you don’t need to wait in a telephone queue. Once submitted you will hear back from us within two working days

No problem – you can still call us on 01823 285400. Our friendly reception team will be happy to complete the online form on your behalf.

You can now submit both medical and admin requests through the NHS App.

This useful article runs through how you can do this: Patient Triage NHS App Patient Guide