Zero Tolerance Policy

We aim to treat every patient with respect and in a polite and friendly manner. We ask that you treat the staff, doctors and other patients here the same way.

In keeping with the NHS, we operate a zero tolerance policy with respect to the protection of our staff and other patients.

We take any threatening, abusive or violent behaviour against any of our staff or patients very seriously.

If a patient persists in violent or abusive behaviour after being warned to stop, we may exercise our right to take action to have them removed from our list of patients. Extreme cases will be reported to the Police.